Currency

All prices quoted are in Australian Dollars

GST

Our products and services attract a Goods and Services Tax (GST) of 10%.  All prices advertised are inclusive of all taxes applicable to the respective countries that the product is being delivered in.  This is a broad based tax on consumption, which applies to the supply of most goods and services.

Faulty Items

If you receive a faulty item please contact us via email with details of the faulty item.  We must received notification of a faulty item within 7 days of receipt.  We will contact the manufacturer seeking an exchange/replacement on your behalf. Once the replacement has been approved by the manufacturer you will be contacted and asked to return the faulty item. When the faulty item is received your replacement will be despatched at no cost to you or your money refunded.

Shipping

Where possible all your items will be shipped together.  If for reasons beyond our control some items may not be available within a reasonable time those items are available will be shipped without delay. 

We use a variety of shipping methods such as Australia Post and couriers.  Your will be advised how your item has been shipped via email. 

When your items have been despatched you will be notified via email that the items have been shipped and be provided with a reference number so you are able to track your parcel. 

A large majority of our products are able to be shipped within 24 hours.  Some items such as sheets or quilt sets may need to be ordered in so please allow at least 2 weeks for some items to be shipped.

Payment Methods

You are able to pay for items by using Paypal. 

Paypal is a payment system where you are able to pay for purchases that you make using your bank account or credit card.  Visit www.paypal.com.au for more information on creating and using your paypal account

Cancellations

Should you need to cancel your order you can do so up to 48 hours prior to the delivery date, however an administration fee of 50% of the total order value will be taken out of your refund.  Unfortunately no refund can be made after the products have been dispatched.